Shipping Policy
1. Order Processing
-
All orders are processed within 1–2 business days after confirmation.
-
Orders placed on weekends or holidays will be processed on the next working day.
2. Shipping Coverage
-
We currently deliver across India.
-
For international shipping, please contact our support team before placing an order.
3. Delivery Time
-
Standard delivery typically takes 3–7 business days, depending on your location.
-
Remote areas may require additional time.
4. Shipping Charges
-
Shipping charges are calculated at checkout based on your location and order size.
-
Free shipping may be available on selected products or promotional offers.
5. Order Tracking
-
Once your order is shipped, you will receive a tracking ID via email/SMS.
-
You can track your order status through the courier partner’s website.
6. Delays in Delivery
While we strive to deliver on time, delays may occur due to:
-
Weather conditions
-
Courier service issues
-
Public holidays or unforeseen circumstances
Besportive is not liable for delays caused by third-party logistics providers.
7. Packaging
-
All products are securely packed to ensure safe delivery.
-
Fragile items and sports equipment are handled with extra care.
8. Damaged or Lost Shipments
-
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
-
We will investigate and provide a replacement or refund as applicable.
9. Incorrect Address
-
Customers are responsible for providing accurate shipping details.
-
Besportive is not responsible for delays or losses due to incorrect addresses.